branch

For places people visit, book and join.

Branch looks after your website, search, advertising and the systems behind them, for attractions, venues and organisations that rely on visitors, bookings and members.

One team, one simple monthly plan, and no big upfront build costs.

Trusted by
Eureka! The National Children's MuseumStay in a PubHolpFT FlicIrish Green Building Council
A child exploring an interactive exhibit at Eureka! museum
Eureka! The National Children's MuseumOnline · replies instantly
Hello! How can I help you today?
Ask me anything…↑
Popular questions
Opening times →
What's on →
Book tickets ›
Visitor support · Holp
30,000+
visitor conversations handled, around the clock

Your website is part of the experience.

For the people who visit you, the day starts long before they arrive. They find you, decide you're worth it, book, turn up and hopefully come back. Most organisations end up with a different supplier for each part of that, and the gaps between them are where visitors get lost.

  1. 01
    Find you
  2. 02
    Choose you
  3. 03
    Book
  4. 04
    Turn up
  5. 05
    Come back
One team · the whole journey

Branch manages the whole journey for you, from how people find you to the systems that take their booking and keep them involved afterwards, so you have one team looking after everything online.

Visit. Book. Join.

One senior-led team to manage and look after everything online, rather than a string of separate suppliers.

01 / VisitEureka! · Holp · Stay in a Pub

Visit

Helping more people find you, choose you and enjoy the day.

A visitor holding a phone showing the Stay in a Pub homepage in a cosy pub.

Our websites are built to perform, not just to look good. Every page is designed to turn visitors into bookings and optimised for search from the start, with accessibility and sustainability built in from day zero, never as an afterthought.

Beyond the website, we manage SEO and GEO so you show up in search and in AI answers, and run paid advertising that turns searches into bookings.

We also manage your visitor support. Our AI assistant answers questions around the clock, and we keep it accurate and up to date for you. Alongside that, we analyse your conversations and reviews, including Google reviews, and turn them into clear insights about what visitors love, what's causing friction and what to improve next.

  • Conversion-focused websites
  • SEO and GEO
  • Paid advertising (PPC)
  • Visitor support and insights
02 / BookEureka! · Anderson

Book

Turning interest into tickets, places and reservations.

We build and improve booking journeys, integrate ticketing platforms and create custom booking systems when off-the-shelf tools can't do what you need.

A visitor choosing Eureka! museum tickets on a phone at home.
  • Booking journeys
  • Ticketing integrations
  • Events and courses
  • Custom booking systems
03 / JoinIrish Green Building Council · FT Flic

Join

Keeping people involved long after their first visit.

We build membership schemes, annual passes, donation journeys and the CRM connections behind them, so supporters are easy to welcome and easy to keep.

A supporter holding a membership card at a welcoming gallery reception.
  • Memberships
  • Annual passes
  • Donations and Gift Aid
  • CRM integrations
Underneath all three · Systems

And the software most agencies can't build.

Behind every good visitor journey there's usually a system doing the hard work. Branch has 17 years of experience building custom software, so when your needs outgrow a plugin or a platform, we can build what's missing and look after it properly.

  • Custom software
  • Integrations
  • Prototype to production
  • Fractional CTO
17
years building custom software
NHS
Pernod Ricard
Anderson Education
Holp
How we work · Monthly plans

A better way to work with an agency.

Most agencies charge a large fee to build your website, then leave it until the next redesign comes round. We work differently. After a small onboarding fee, each service runs on a simple monthly plan, so everything is looked after continuously and keeps getting better rather than slowly going out of date.

The usual wayBuild, then forget
Big upfront billSlowly agesRedesign, pay again
The Branch wayAlways improving
Small onboarding feeSimple monthly planBetter every month
1

No big upfront bill

Your website is built and cared for within your monthly plan, so there’s no large capital cost to find or justify.

2

Always improving

We keep testing and refining your website, search and advertising, so they get better every month instead of ageing.

3

Choose what you need

Start with the service that matters most, add more as you grow, and save when you bring three or more together.

4

One team, one predictable cost

Everything online is looked after by one team, with one clear monthly bill.

Need a fresh brand or help with social media? We can look after those too, as part of the same plan.

See our plans

Selected work

The new Stay in a Pub homepage on a mobile phone, with its woodland introduction and pub search.
VisitBook

Stay in a Pub

Ongoing development for a UK pub directory and booking platform, improving search and bookings as the business grows.

Eureka! museum ticket booking on a mobile phone, including annual-pass options and ticket selection.
VisitBook

Eureka! The National Children's Museum

Websites and booking journeys for both museums, including features their ticketing platform couldn't offer and a move to a new ticketing supplier.

The Holp customer service AI website displayed on a mobile phone.
VisitSystems

Holp

The AI visitor support product we built and run, which has handled more than 30,000 conversations for organisations including Castle Howard. It now powers our visitor support and insights service.

Anderson Education’s exhibition registrations dashboard on a tablet, showing clearly labelled test families and demo schools.
BookSystems

Anderson Education

The platform behind their exhibitions, from registration and QR check-in to a live record of which families met which schools.

What clients say
“Since working with Branch, traffic to our website has increased by 56% and paid bookings have increased by 15%, with the average value up 12%.”
SBSophie BraybrookeCEO, Stay in a Pub
+56%
website traffic
+15%
paid bookings
+12%
average booking value
Design, build, grow and connect. One Branch team.
How we work

One team for everything online.

Branch brings together developers, designers, and search and advertising specialists, with a senior team that has spent 17 years building websites and software for organisations including Pernod Ricard, the University of Cambridge, the NHS and Eureka!. Every project is led by experienced people who know the visitor economy inside out, and everything we build belongs to you.

Developers and designers
Search and advertising specialists

Let's talk about your visitors.

Whether you need a new website, more bookings or a membership scheme that actually works, tell us where things feel stuck and we'll suggest the simplest way forward.

Let's have a chat

Book a call

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Having trouble? Email liam@branchagency.co.uk and we'll find a time.